
Q: Do I need to take up old ceramic tile floor?
In most cases you should. The best installation is one where you can start from the beginning and know exactly what is being done. Remember, your floor is only as good as what it goes over. |

Q: Should I use cement board or dry wall?
Preferably cement board should be used in all applications - especially in wet areas. Most types of cement board are water resistant and won't fall apart like drywall will should there be a water problem. |

Q: Can you put cement board on the floor?
Absolutely! Here again, cement board would be the preferred method of underlayment. Remember to achieve a total thickness of 1 1/4" of sub-floor before the flooring is installed. |

Q: Do large tiles crack?
All tiles can crack if not installed properly. If the proper medium bed mortar is used and the underlayment is installed properly, the tile should last as long as you want it to. |

Q: Do I need a wet saw?
Use of a wet saw certainly makes your job go a lot quicker, but is not needed all of the time. Wet saws should be used when cutting any type of stone and most types of porcelain. We rent a variety of wet saws for any application that you might need. |

Q: Should I waterproof the walls?
Waterproofing is always a good idea - especially in wet areas. We recommend the use of Laticrete's Hydroban, which can be applied with a paint brush and roller. This inhibits the growth of mold and mildew should there be a water problem. |

Q: Is there a stain resistant grout?
There finally is a solution to this ageless problem and it is Laticrete's SpectraLOCK Pro epoxy grout. There are forty available colors available in this epoxy grout line and can be installed by anybody! |

Q: Should I seal the grout?
Sealing your grout is always recommended. Whether it is sanded or unsanded grout, we recommend using Aqua Mix's Sealers Choice Gold. This can be applied with a sponge brush or applicator bottle. |

Q: Does Century have all the tools you need?
We rent or sell all of the tolls that would be needed to do your project. From wet saws to trowels and buckets, everything that you would need would be available at your nearest Century Tile location. Our salespeople can recommend what tools are required or preferred for your job. |

Q: Can you heat tile floors?
You certainly can! Century Tile sells both Laticrete's FloorHEAT system as well as NuHeat's floor warming systems. They are both like electric blankets for you tile floors and defiantly fell good on those cold Chicago days!. |

Q: Do you warranty setting material and grout?
We do. We honor all manufacturer warranties that are used with any Laticrete installation system. Ask your salesperson for details or download this information off of our website. |

Q: Can you tile over Plywood?
You can if you use a latex modified thinset. Laticrete sells a variety of mortars that would fit this criteria. Make sure you tell your salesperson what it is that you are doing so we can recommend the proper mortar for you. |

Q: Do I caulk between the tile and tub?
Absolutely! Any product that you install in your tub or shower will not meet the tub or shower base. You want to make sure that water does not find a way back there. We recommend using Laticrete's 100% silicone caulk. Most of this line coordinates with the color of grout that you used for a seamless transition. |

Q: What forms of payment do you take?
We accept Cash, Check, Visa, Master Card, Discover, American Express and financing with our Mohawk Credit card. |

Q: How long will it take to get to get my material?
We pride ourselves on having in-stock, ready to go material merchandise that takes one to two business days to bring in. Special Orders might take longer depending on where it has to come in from. |

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